Training Calendar

Communication Essentials - Online Interactive learning

1 February 2023
8:30 am - 12:00 pm
Delivery Method
Online Zoom
Annette Ryan

This course covers the essentials of communicating for successful outcomes. 

Key Content:

What is Communication

  • Modes of communication
  • An effective communicator

The Basic Elements

  • Has a clear purpose
  • Is sensitive to others

Styles of Communication

  • Develop basic skills
  • The basic skills


  • Good questions to get good answers
  • What makes up what we hear

Modes of Communication

  • Barriers to communication bias
  • Maintains communication skills under fire
  • Coping strategy
  • Reflection

The 5 Biggest Biases That Affect Decision-Making

NCAS: This course can be used to provide evidence of compliance with Regulation 10(3)(e)

This course is also part of the Entry to BCA training programme and includes a mix of classwork and on the job training. Ideal for those with existing Regulation 18 Qualifications, it's designed to quickly up skill new recruits with technical and practical knowledge at an R1 level. Contact for further information.

Standard course price listed below:

Member Rate
All prices exclude GST and are represented in New Zealand Dollars.
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