Training Calendar

Communication Essentials - Online Interactive learning

Date 
1 February 2023
Time
8:30 am - 12:00 pm
Venue
Online
Nationwide
Delivery Method
Online Zoom
Facilitator
Annette Ryan

This course provide participants with the information to understand and explain: being an effective communicator; the styles of communication; effective listening and what we hear; mode of communication; barriers to communication; and difficult conversations.

Key Content:

What is Communication

  • Modes of communication
  • An effective communicator

The Basic Elements

  • Has a clear purpose
  • Is sensitive to others

Styles of Communication

  • Develop basic skills
  • The basic skills

Listening

  • Good questions to get good answers
  • What makes up what we hear

Modes of Communication

  • Barriers to communication bias
  • Maintains communication skills under fire
  • Coping strategy
  • Reflection

The 5 Biggest Biases That Affect Decision-Making

This course can be used to demonstrate competency with Regulation 10(3)(e)



Prices
Non Member Rate
$495.00
Online Member Rate
$325.00
Note
All prices exclude GST and are represented in New Zealand Dollars.
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